This was my first experience with Capital Nissan. I learned of them when the Sale person my wife did years of business with moved to NC and the particular vehicle I was looking for they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 6 hours away. I spoke with Hollis Batts on the phoned to confirm that the vehicle I was interested in was still there. He advised me that It was and walked me through the process and assured me that things would go smooth. I completed the online app and started the process. A couple hours later I received a phone call from Hollis asking when was I available to come to NC to finish the process and pick up my new vehicle. I advised him I could be there the next morning and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Hollis as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. It sounds like a cliché, but we hit it off like this guy’s been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up driving my new truck home and very happy with the price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Hollis went above and beyond when I had questions. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless.
Dec 30 2016